What's the commercial model?
Modular per pillar. Each pillar (Connectivity & Edge, Data Acquisition, Asset Intelligence, Condition Monitoring, Operational Intelligence) carries its own commercial conversation; combinations are negotiated based on actual deployment shape. Pricing scopes per engagement based on pillar combination, deployment footprint (software-only vs appliance, per-plant count), and plant geography. Architecture review and scoping happen first; pricing follows the scope.
How does engagement typically scope?
Architecture review → scoping → phased rollout. Architecture review starts with the controller mix, sensor inventory, existing-systems boundary (SCADA / historian / MES / CMMS coexistence), and the per-plant deployment shape preference. Scoping translates the architecture into a concrete pillar combination + plant count + timeline. Phased rollout starts bottom-up by asset criticality — instrument the highest-criticality assets first, build threshold + workflow discipline there before scaling out.
Do you support OEM and AMC partner engagements?
Yes. OEM machine builders embed mTracker for service-hours billing, warranty triggers, and remote diagnostics under customer-controlled routing. AMC providers deliver predictive maintenance and condition monitoring on customer floors using VAS + E-IDOS + EREMOS V2 incident workflows. Both engagement shapes use customer-controlled signal routing — the customer decides which signals route to which OEM or AMC for which assets. AMC is an existing buyer reality across India and the Middle East today, not a future channel program.
What's the deployment philosophy?
Beside, not replacing. EdgeConnect and EREMOS V2 sit beside your SCADA, historian, MES, and CMMS — they don't take over operator HMIs, control logic, alarm acknowledgment, work-order management, or scheduling. Per-plant identity, not per-fleet — each plant runs its own EdgeConnect runtime with a per-gateway UUID; multi-site visibility comes from EREMOS V2 aggregating across per-plant runtimes. Offline-first by default; cloud connectivity is opt-in.
What does this NOT do — where do our existing systems stay?
Your SCADA stays where it is (operator HMIs, control logic, alarm acknowledgment workflows). Your historian stays where it is (long-term archive of record). Your MES stays where it is (work-order management, scheduling, labor tracking). Your CMMS stays where it is (maintenance system of record). EdgeConnect publishes to MQTT and exposes signals via OPC UA Server (your existing SCADA can subscribe to either). EREMOS V2 exposes OEE rollups, alarms, and reports via REST API, MQTT, and webhook integrations. Your existing systems consume canonical signals instead of vendor-specific ones. Full integration patterns → /architecture.
Where do you operate today and where do you ship?
Operating across India and the Middle East. Plants, multi-site operators, OEM machine builders, and AMC providers across both regions. Deployed in defense and space-agency programs. Customer names remain anonymized per the locked external-claim policy. International relevance without overclaiming "global." Geography expansion happens per scoped engagement — when the customer mix and deployment scale justify it, not as a forced multi-region positioning claim.